CRM - systems
Manage your company's sales and service through a unified IT platform.
Development of customized solutions for your business.
Our company offers services for developing custom solutions for your business based on ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), SAP (Systems, Applications, and Products in Data Processing), and SAAS (Software as a Service). We provide a personalized approach to each client and their business to make our services as effective and beneficial for your company as possible. We work with various industries and find optimal solutions for each case. Our services encompass the development, implementation, and support of software based on ERP, CRM, SAP, and SAAS. We will assist you in increasing the efficiency of business processes, managing relationships with clients and partners, automating business processes, and much more. Feel free to reach out to us for assistance in developing custom solutions for your business based on ERP, CRM, SAP, and SAAS. Our professionals will be happy to work with you and find the optimal solution for your business.
CRM (Customer Relationship Management) is an essential component of any enterprise website. It is a system that gathers, structures, and helps analyze information about various business processes carried out on the website. However, off-the-shelf solutions often do not fully meet the individual requirements of the website for customer relationship management. In such cases, custom CRM development tailored to the company's specific business processes is necessary.
ERP (Enterprise Resource Planning) systems are enterprise resource planning systems. They allow you to manage various business processes from one centralized location. The main goal of ERP systems is to automate and optimize the activities of the enterprise. They provide the ability to control all stages of production, from raw material procurement to delivering finished products to customers. ERP systems encompass various functions, such as financial management, production management, logistics, sales and marketing management, human resources management, and much more.
WMS (Warehouse Management System) is software used to automate and optimize warehouse management processes. WMS helps improve warehouse efficiency and reduce the risks of errors in inventory management.
Transportation Management Systems (TMS) are software tools that help automate and optimize processes related to managing transportation flows and vehicles. They provide a comprehensive approach to transportation management, including route planning, vehicle tracking, fuel inventory management, and other functions.
SAAS systems(Software as a Service) are a solution for quickly launching a project and obtaining practical results using ready-made technologies. Companies don't need to develop their own software; they rent it instead. This is convenient, more cost-effective than in-house development, and helps acquire the necessary functionality with support and maintenance from the developer company. SAAS system is suitable for all operating systems, easily upgradable, and launches quickly.
The SAP system (Systems, Applications, and Products) is an optimal solution for automating business processes and consolidating all operations into a unified system. It enables full control over all work processes, company management, monitoring employee performance, generating reports, and facilitating convenient document flow. It serves as a tool for interdepartmental collaboration within the company. SAP helps reduce maintenance costs, enhance efficiency, profitability, and elevate the business to a new level.
We will help you
Request a free consultation - our experts will help you find the most effective solution.
Custom solution
CRM (Customer Relationship Management) it will help you better manage your customer relationships, improve service, and increase your company's profits. We will develop a custom CRM solution for your business, enabling you to interact more effectively with your clients and enhance their loyalty.
Planning and Meeting Deadlines
We understand that time is money for businesses, so we take planning and meeting deadlines very seriously. We always adhere to the set timelines and ensure high-quality work execution. We plan each task in advance and maintain communication with our clients to stay informed of any changes or updates. It is important for us to uphold mutual agreements and ensure the maximum efficiency of our team's work.
Security
"We provide an individualized approach to each client and their business to make our services as effective and advantageous for your company as possible. We work with various industries and find optimal solutions for each case. Our services encompass the development, implementation, and support of software based on ERP, CRM, SAP, and SAAS. We will assist you in increasing the efficiency of business processes, managing relationships with clients and partners, automating business processes, and much more. Our company also prioritizes the security of your business and data. The developed system can be hosted on the client's server, ensuring the highest level of protection against unauthorized access to the data. We aim for our clients to feel secure and confident that their data is safeguarded from malicious actors and competitors.
Warranty
We provide a warranty for our services and developed solutions. If any issues or errors arise in the software, we work on rectifying them and offer support to our clients. We ensure that our solutions consistently function properly and meet the needs of our customers.
Integration
We are ready to provide ongoing system maintenance to ensure its uninterrupted operation.
The stages of turnkey website development
WorkflowResearch and Strategy Development
Before starting the development of a website for a business, it is essential to conduct a thorough analysis of competitors, study the target audience, understand the business needs, and determine what tasks the product will solve. Analysts gather information and use it to create a development strategy. The specific industry, business operations, and market conditions are taken into account. This way, we provide the client with a platform that helps them outperform their competitors.
Design Development
The designer carefully considers the visual appearance of the website and develops the interface. Additionally, a prototype is created to provide a clear vision of the end product. This allows for the consideration of all nuances, determining the placement of elements, and compiling technical specifications for the programmers. The goal is to create a user-friendly and practical website with a design that maintains its individuality and relevance over time. It's important for the user to navigate easily and have a friendly experience.
Programming
The technical development of the website begins. During the compilation of the technical specification, the technology stack is determined, and a team of developers is formed. Experienced specialists are selected who can handle the assigned tasks. Modules are developed, code is written, and testing is conducted in stages. This is the most time-consuming stage that requires careful attention. The goal is to create a high-quality product that is useful for clients.
Integration
During the website development stage, experts integrate third-party programs and services that are necessary for the business. This includes CRM, ERP, APIs for business, various payment systems, maps, and other tools. The goal is to make your website even more useful, expand its capabilities, and enhance user convenience, all while keeping development costs in check.
Security
The website undergoes vulnerability and load testing. It's crucial for the site to be stable, especially when integrating payment systems. This is one of the most rigorous stages of website development, where experts search for and address any vulnerabilities. We employ modern technologies and development platforms to ensure the security of your site. We guarantee reliable protection and security for the personal data of your clients.
Launch
Before the release, we conduct additional testing, simulating user actions. Security, load, usability, and product performance are once again verified. If necessary, adjustments are made. After testing, we upload the site to hosting, and attach the domain. From this point, the creation of the website for your business is complete. However, we provide warranty technical support and ensure everything is functioning. You can also opt for ongoing website maintenance services.
Discuss the project
Feel free to contact us for a free consultation. It's an opportunity to discuss your ideas with digitalization experts. Leave your number, and we will call you back!
Mykola Kysel
SEO
I help my clients solve complex business tasks using custom IT solutions.
Comprehensive Solutions
FAQ
We answer the most frequently asked questions
What is CRM - systems?
CRM – system (Customer Relationship Management) – these are software products that help automate the management of relationships with clients and partners. They allow storing information about clients, analyzing their needs and habits, tracking interaction history, and communicating with them. CRM systems help increase the efficiency of working with clients, reduce the time spent on processing requests and inquiries, improve the quality of service, and make interaction with clients more personalized and effective.
What is the pricing for CRM, EPR, SAAS, and SAP systems?
The price of CRM, ERP, SAAS, and SAP systems depends on various factors such as functionality level, scope of work, client’s needs, and many others. For more detailed information about our service pricing, please get in touch with our specialists. They will assist you in understanding which options suit your business and provide a customized offer tailored to your needs and budget.
Stages of CRM Development
Development of a CRM system is a complex and multi-stage process that requires significant attention and effort from developers. While each project has its specificities, the development of a CRM system typically consists of the following stages:
- Needs Analysis and Client Requirements:The first stage involves gathering information about the client’s business, their needs, and requirements for the future CRM system. Developers need to understand how the client plans to use the CRM in order to determine the necessary functionality.
- System Design and Technical Specification:The second stage includes defining the functional and technical requirements for the system as identified in the previous stage. At this point, developers design the system architecture, specify technical characteristics, develop databases, and choose the technologies to be used during development.
- Software Development and Testing:The third stage encompasses the development of the software, including the implementation of the functionality identified in the earlier stages. Once the software is ready, it undergoes testing, including functional testing and testing of the connections between different components of the system.
- System Deployment and Staff Training:The fourth stage involves deploying the CRM system and training the staff who will be using it. Developers assist in the system launch and provide training to ensure effective utilization.
- System Maintenance and Support:The final stage entails ongoing maintenance and support of the CRM system. Developers ensure the system functions properly, providing technical support, fixing errors, and enhancing system functionality.
Each stage of CRM system development is crucial, and tasks must be executed at a high level to ensure the successful implementation of the project and meet the client’s needs.